DPS Energy is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, and communications.

By using our website or engaging with our services, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following information:

• Personal details such as your name, email address, phone number, and company name

• Information you provide through enquiry forms, consultation requests, or downloads

• Technical data including IP address, browser type, device information, and website usage data

• Communication records when you contact us by email, phone, or online forms

We only collect information that is necessary to provide our services or respond to your enquiries.

How We Use Your Information

Your information may be used to:

• Respond to enquiries and provide requested information

• Arrange consultations and deliver our services

• Improve our website, services, and customer experience

• Send relevant updates, service information, or marketing communications (where consent is given)

• Comply with legal and regulatory requirements

We do not sell or trade your personal data to third parties.

Legal Basis for Processing

We process personal data based on one or more of the following grounds:

• Your consent

• The performance of a contract or service request

• Compliance with legal obligations

• Our legitimate business interests, where these do not override your rights

Data Protection & Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or disclosure. Access to personal information is restricted to authorised personnel only.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law and regulatory obligations.

Sharing of Information

We may share your information with trusted third parties only where necessary, such as:

• Regulatory bodies and authorities

• Service providers assisting with website operations or communications

• Professional advisers where legally required

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Withdraw consent for marketing communications at any time

• Request deletion of your personal data, subject to legal requirements

Requests can be made by contacting us using the details below.

Cookies & Website Analytics

Our website may use cookies or similar technologies to improve functionality and analyse usage. You may choose to disable cookies through your browser settings, although this may affect website performance.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or our practices. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

D&P Energy
Address: SO-6-7, Menara 1, KLEC Strata Office, Jalan Bangsar, 59200, Kuala Lumpur, Malaysia.
Email: dpsenergy@dpservices-ap.com